Privacy Policy TQGG

We take data protection seriously

The protection of your privacy when processing personal data is very important for us. For this reason, we only process personal data if this is useful and economically relevant for the use of our services. In any case, we comply with the provisions of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (Bundesdatenschutzgesetzes – BDSG).In the following, we will provide information about which data is processed in which form and by whom, when you visit our shop at https://www.tqgg.de/.

Table of content:

1. Who is responsible for data processing and whom can you contact?

Responsible is
The Quality Group GmbH
Werner-von-Siemens-Straße 8
25337 Elmshorn, Germany
E-Mail: info@tqgg.de
Tel.: +49 (0) 4121 830 31 00The company data protection officer isNico Becker
Projekt 29 GmbH & Co. KG
Ostengasse 14
93047 Regensburg, Germany
E-Mail: anfragen@projekt29.de
Phone: +49 (0) 941-2986930

2. Personal data

The term “personal data” refers to data about you that can be used to identify you. This includes, for example, your name, address, e-mail address, location data, payment data and many other details. To visit our website, you are not required to disclose any personal information. In some cases, however, we need them in order to provide you with the requested services on our website. We generally collect your data only if this is necessary for one of our services, and only with your consent.

3. Visit of our website

3.1 General use

When you visit our website, our web servers store by default the IP of your internet service provider, the website from which you visit us, the websites you visit on our site, and the date and duration of the visit. The processing of this information is mandatory for the technical transmission of the websites, the user’s comfort, and the secure server operation. Our legitimate interest arises from Art. 6 para. 1 lit. f) GDPR.Based on the information provided, we cannot draw a direct conclusion about your identity. As soon as the aforementioned purposes are achieved, the information is stored and automatically deleted. Based on the criterion of necessity, the standard deletion periods are determined.

3.1.1 Automatically stored data (server log files)

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
Date and time of the request
Name of the requested file
Website from which the file was requested
Access status (file transferred, file not found, etc.)
web browser and operating system used
complete IP address of the requesting computer
data volume transferred

This data is not merged with other data sources. In order to improve the stability and functionality of out website, the processing is carried out in accordance with Art. 6 para. 1 lit. f) GDPR.
For reasons of technical security, in particular to defend against attempted attacks on our web server, we store this data for a short period of time. Based on these data, we cannot draw any conclusion about individual persons. Data is anonymized after seven days at the latest by shortening IP addresses at the domain level, so that individuals cannot be identified. In addition, the data is processed anonymously for statistical purposes; it is not compared with other data or passed on to third parties, even in excerpts.

3.1.2 Cookies

Cookies may be stored on your computer when you visit our website. A cookie ID is a unique identifier that is contained in many cookies. A cookie ID is a unique identifier of the cookie. In a cookie, a string of character is used to identify the browser in which the cookie was stores in order to allow websites and servers to recognize the browser. As a result, the visited websites and servers can distinguish the individual browser of the data subject from other internet browsers containing other cookies. A specific internet browser can be recognized and identified thanks to the unique cookie ID. Here is an overview of the cookies we use.Session cookies enable the responsible party to provide users of this site with a user-friendly service that would not be possible without them. In accordance with Art. 6 (1) lit. f) GDPR, we only use technically necessary cookies without consent.We use personal cookies to improve our website or for marketing/advertising purposes only with your consent. You can agree to tracking or analysis during your first visit by clicking on the cookie banner. If necessary, your data will be passed on to partners or third-party providers. These cookies will only be stored if you explicitly consent, according to Art. 6 para. 1 lit. a) GDPR.
If you would like to change your settings regarding cookies, you can do so here.

3.1.3 Consent Management CookieYes

In accordance with data protection law, our website uses consent technology to obtain your consent to store certain cookies or to use certain technologies on your device. Provider of this technology is: CookieYes Limited, 3 Warren Yard Warren Park, Wolverton Mill, Milton Keynes, MK12 5NW, United Kingdom. Email: support@cookieyes.com.In order to obtain your consents and other declarations regarding cookie use, a connection is established between our website and ConsentManager’s servers. In order to assign or revoke consents granted to you, ConsentManager stores a cookie in your browser. This data will be stored until you request us to delete it, until you delete the Consent Manager Provider cookie yourself, or until the purpose for storing has expired. Legal storage obligations remain unaffected.
In order to obtain the legally required consent for cookie use, this Consent Tool is used. The legal basis for this is Art. 6 para. 1 lit. c GDPR.If you would like to change your settings regarding cookies, you can do so on our site by using the corresponding cookie icon.

3.1.4 Cloudflare

We use the service "Cloudflare." The provider is Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA (hereinafter referred to as "Cloudflare"). Cloudflare offers a globally distributed Content Delivery Network with DNS. Technically, the information transfer between your browser and our website is routed through Cloudflare's network. This enables Cloudflare to analyze the traffic between your browser and our website and to serve as a filter between our servers and potentially malicious traffic from the Internet. In this process, Cloudflare may also use cookies or other technologies to recognize internet users, but these are solely used for the purpose described here.

The use of Cloudflare is based on our legitimate interest in the most error-free and secure provision of our web offerings (Art. 6 Para. 1 lit. f GDPR). For more information on security and data protection at Cloudflare, please visit: https://www.cloudflare.com/privacypolicy/.

We have entered into a data processing agreement (DPA) pursuant to Art. 28 GDPR with the aforementioned provider. This is a legally mandated contract that ensures that the provider processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

3.2 Contact

When contacting us (e.g. by e-mail, telephone or via social media), the data sent by the inquiring person will be processed to the extent necessary to respond to the contact requests and any requested measures and stored on our servers in the course of data backup. Your data will only be used by us to process your request. Your data will be kept strictly confidential. Data will not be passed on to third parties.
The response to contact requests in the context of contractual or pre-contractual relationships is made in order to fulfill our contractual obligations or to respond to (pre)contractual inquiries and otherwise on the basis of legitimate interests in responding to the inquiries.

Types of data processed:

Inventory data (e.g. names, addresses), contact data (e.g. e-mail, telephone numbers), content data (e.g. entries in online forms).
Affected persons:

Communication partner.
Purposes of processing:

Contact requests and communication..
Legal basis:

Contract performance and pre-contractual inquiries (Art. 6 para. 1 lit. b) GDPR), Legitimate Interests (Art. 6 para. 1 lit. f) GDPR).

3.4 Safety

We have implemented technical and administrative security measures to protect your personal data against loss, destruction, manipulation and unauthorized access. All our employees as well as service providers working for us (order processors) are obligated to comply with the applicable data protection laws.Whenever we collect and process personal data, it is encrypted before it is transmitted. This means that your data cannot be misused by third parties. Our security measures are subject to a continuous improvement process and our data protection declarations are constantly revised. Please make sure that you have the latest version.

4. Online presence on social media

Insofar as you have given your consent to the respective social media operator in accordance with Art. 6 para. 1 p. 1 lit. a) GDPR, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on our social media channels, from which usage profiles are created using pseudonyms. These are used, for instance, to serve your with advertisements that match your interests both within and outside the platform. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your rights in this regard and setting options for protecting your privacy, please refer to the respective linked data protection notices of the providers on their websites. If you still need help in this regard, you can contact us.

5. Data subject rights

Right to information:

You can request information from us as to whether and to what extent we process your data
Right of rectification:

If we process your data that is incomplete or incorrect, you can request that we correct or complete it at any time.
Right of deletion:

You can demand that we delete your data if we process it unlawfully or if the processing disproportionately interferes with your legitimate interests in protection. Please note that there may be reasons that prevent immediate deletion, e.g. in the case of legally regulated retention obligations.
Irrespective of the exercise of your right to deletion, we will delete your data immediately and completely, insofar as there is no legal or statutory retention obligation to the contrary.
Right to restriction of processing:
You may request us to restrict the processing of your data if
- you dispute the accuracy of the data for a period of time that allows us to verify the accuracy of the data.
- the processing of the data is unlawful, but you refuse erasure and request restriction of data use instead,
- ○ we no longer need the data for the intended purpose, but you still need this data to assert or defend legal claims, or
- You have objected to the processing of the data.
Right to data portability:
You may request that we provide you with the data you have provided to us in a structured, commonly used and machine-readable format and that you may transfer this data to another controller without hindrance from us, provided that
- we process such data on the basis of consent given by you, which may be revoked, or for the performance of a contract between us; and
- this processing is carried out with the aid of automated procedures.
If technically feasible, you may request that we transfer your data directly to another data controller.
Right to object:

If we process your data for legitimate interest, you may object to this data processing at any time; this would also apply to profiling based on these provisions. We will then no longer process your data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing serves the assertion, exercise or defense of legal claims. The processing of your data for direct advertising can be objected to at any time without giving a reason.
Right of appeal::

If you are of the opinion that we violate German or European data protection law when processing your data, please contact us so that we can clarify any questions. Furthermore, you can contact the respective state office for data protection supervision, which is responsible for you. Please contact our data protection officer if you wish to assert one of the aforementioned rights against us. In case of doubt, we may request additional information to confirm your identity.

6. Changes to this privacy policy

We reserve the right to change our privacy policy if this should be necessary due to new technologies. Please make sure that you have the latest version. If fundamental changes are made to this privacy statement, we will announce them on our website.

7. Information requirements according to Art. 13 GDPR.

The protection of your personal data is very important to us. In this regard, we only process your personal data (in short “data”) in accordance with the law. We would like to inform you regarding the processing of your personal data in our comapny and the rights and claims you have as a data subject in accordance with Art. 13 of the European Data Protection Regulation (EU GDPR).

7.1. Who is responsible for data processing and whom can you contact?

VResponsible is
The Quality Group GmbH
Werner-von-Siemens-Straße 8
25337 Elmshorn, Germany
Phone: 0049 (0) 4121 830 31 00
E-Mail: info@staging.TQGG.teamq.bizThe company data protection officer isNico Becker
Projekt 29 GmbH & Co. KG
Ostengasse 14
93047 Regensburg, Germany
E-Mail: n.becker@projekt29.de
Phone: +49 (0) 941-2986930

7.2. Which data is processed and from which sources does it come from?

During the process of establishing the contract, processing it, or when you apply to us or when you become an employee, we process your data.Personal data includes:
Your master/contact data, for customers this includes e.g. first and last name, address, contact data (e-mail address, telephone number), bank data.In the case of applicants and employees, this includes, for example, first and last name, address, contact data (e-mail address, telephone number, fax), date of birth, data of the CV and references, bank data, religious affiliation, photographs.In the case of business partners, this includes, for example, the designation of their legal representatives, company name, commercial registration number, VAT number, company number, address, contact person contact data (e-mail address, telephone number, fax), bank data.For influencers, this includes first and last name, e-mail address, telephone number, bank data
For journalists, this includes first and last name, e-mail address, telephone number.
For participants of competitions, this includes first and last name, email address, social media account (Instagram, Facebook, TikTok)
In addition, we also process the following personal data:

Information about the nature and content of contract data, order data, sales and document data, customer and supplier history, and consulting records,
Advertising and sales data,
Information from your electronic traffic with us (e.g. IP address, log-in data),
other data that we have received from you in the course of our business relationship (e.g. in customer meetings),
Data that we generate ourselves from master / contact data and other data, such as by means of customer demand and customer potential analyses,
the documentation of your declaration of consent to receive e.g. newsletters.
Photos in the context of events.

7.3. For which purposes and on what legal basis is the data processed?

We process your data in accordance with the provisions of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act 2018, as amended:

for the fulfillment of (pre-)contractual obligations (Art. 6 para. 1 lit. b GDPR):

The processing of your customer data takes place for the contract processing online or via a common supplier contractual relationship, for the contract processing of your staff in our company. The data is processed in particular when initiating business and executing contracts with you.
for the fulfillment of legal obligations (Art. 6 para. 1 lit. c GDPR):

Processing of your data is necessary for the purpose of fulfilling various legal obligations, e.g. from the German Commercial Code (Handelsgesetzbuch) or the German Fiscal Code (Abgabenordnung).
for the protection of legitimate interests (Art. 6 para. 1 lit. f GDPR):
Based on a balancing of interests, data processing may take place beyond the actual fulfillment of the contract in order to protect the legitimate interests of us or third parties. Data processing to protect legitimate interests occurs, for example, in the following cases:
- Advertising or marketing (see No. 4),
- Measures for business management and further development of services and products;
- Maintaining a group-wide customer database to improve customer service
- in the context of legal prosecution
- Sending non-promotional information and press releases.
- Video surveillance
within the scope of your consent (Art 6 para. 1 lit. a GDPR):

If you have given us consent to process your data, e.g. to send you our newsletter, publish photos, competitions, etc., we will not use your data for any other purpose.

7.4. Processing of personal data for advertising purposes

You may object to the use of your personal data for advertising purposes at any time, either in whole or in respect of individual measures, without incurring any costs other than the transmission costs in accordance with the basic rates.We are entitled, under the legal conditions of § 7 para. 3 UWG – Gesetz gegen den unlauteren Wettbewerb (Unfair Competition Act), to use the e-mail address you provided when concluding the contract for direct advertising for our own similar goods or services. You will receive these product recommendations from us regardless of whether you have subscribed to a newsletter.If you do not wish to receive such recommendations from us by e-mail, you can object to the use of your address for this purpose at any time without incurring any costs other than the transmission costs according to the prime rates. A notification in text form is sufficient for this purpose. Of course, an unsubscribe link is always included in every email.

7.5. Who receives my data?

If we use a service provider in the sense of commissioned processing, we still remain responsible for the protection of your data. Contractually, all order processors are required to handle your data confidentially and only to the extent necessary to provide the services. The processors commissioned by us receive your data if they require the data to fulfill their respective service. These are, for example, IT service providers that we require for the operation and security of our IT system as well as advertising and address publishers for our own advertising campaigns.Your data will be processed in our customer database. The customer database supports the enhancement of the data quality of the existing customer data (duplicate cleansing, moved/deceased indicators, address correction).Affiliates are given access to this data on a need-to-know basis. Individual participating companies act as service providers, storing customer data separately on a company-by-company basis. We also use service providers as so-called order processors. In accordance with Art. 28 GDPR, we have concluded contracts with these service providers that process personal data on our behalf.Authorities, courts and external auditors may access your data as a result of a legal obligation and in the context of a legal prosecution.In addition, insurance companies, banks, credit agencies and service providers may be recipients of your data for the purpose of initiating and fulfilling contracts.

7.6. How long will my data be stored?

We process your data until the termination of the business relationship or until the expiry of the applicable statutory retention periods (such as from the German Commercial Code (Handelsgesetzbuch), the German Fiscal Code (Abgabenordnung), or the German Working Hours Act (Arbeitsgesetz)); furthermore, until the termination of any legal disputes in which the data is required as evidence.

7.7. Is personal data transferred to a third country?

In principle, we do not transmit any data to a third country. A transfer takes place in individual cases only on the basis of an adequacy decision of the European Commission, standard contractual clauses, appropriate safeguards or your explicit consent.

7.8.How do I protect my personal data?

You have a right to information, correction, deletion or restriction of the processing of your stored data at any time, a right to object to the processing as well as a right to data portability and to lodge a complaint in accordance with the requirements of data protection law.Right to information:
You can request information from us as to whether and to what extent we process your data.Right of rectification:
If we process your data that is incomplete or incorrect, you can request that we correct or complete it at any time.Right of deletion:
You can demand that we delete your data if we process it unlawfully or if the processing disproportionately interferes with your legitimate interests in protection. Please note that there may be reasons that prevent immediate deletion, e.g. in the case of legally regulated retention obligations.
Irrespective of the exercise of your right to deletion, we will delete your data immediately and completely, insofar as there is no legal or statutory retention obligation to the contrary.
Right to restriction of processing:
You may request us to restrict the processing of your data if

you dispute the accuracy of the data for a period of time that allows us to verify the accuracy of the data.
the processing of the data is unlawful, but you refuse erasure and request restriction of data use instead,
we no longer need the data for the intended purpose, but you still need this data to assert or defend legal claims, or
you have objected to the processing of the data.

Right to data portability:
You may request that we provide you with the data you have provided to us in a structured, commonly used and machine-readable format and that you may transfer this data to another controller without hindrance from us, provided that

we process such data on the basis of consent given by you, which may be revoked, or for the performance of a contract between us; and
this processing is carried out with the aid of automated procedures.

If technically feasible, you may request that we transfer your data directly to another data controller.Right to object:
If we process your data for legitimate interest, you may object to this data processing at any time; this would also apply to profiling based on these provisions. We will then no longer process your data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing serves the assertion, exercise or defense of legal claims. The processing of your data for direct advertising can be objected to at any time without giving a reason.Right of appeal:
If you are of the opinion that we violate German or European data protection law when processing your data, please contact us so that we can clarify any questions. Of course, you also have the right to contact the supervisory authority responsible for you, the respective state office for data protection supervision.If you wish to assert any of the aforementioned rights against us, please contact our data protection officer. In case of doubt, we may request additional information to confirm your identity.

7.9. Am I obliged to provide data?

The processing of your data is necessary for the conclusion or fulfillment of your contract entered into with us. If you do not provide us with this data, we will usually have to refuse to conclude the contract or will no longer be able to perform an existing contract and consequently have to terminate it. However, you are not obliged to give your consent to data processing with regard to data that is not relevant for the performance of the contract or that is not required by law.